How is my order delivered?

Once your order is prepared, it is packed in a polybox with ice packs and sealed. Your order is then transported in a refrigerated vehicle which is registered with Safe Food Queensland. You can rest assured, your order will always be delivered in accordance with national food safety standards. 

Meat at Billy’s insulated polyboxes are a temporary cold-store solution only. Ideally your order should be transferred to a refrigerator or freezer as soon as possible and within two hours of delivery.

If you are not home to accept your delivery, our delivery driver will leave it in a safe place, out of the sun, where possible.